Contact Us
Customer Contact Centre
For customer service please contact us at:
Toll Free 1 866 296-6722
Monday to Friday – 8 a.m. to 5 p.m.
Please have your 19-digit roll number available when you contact us. Your roll number can be found on your Property Assessment Notice.
Our Customer Contact Specialists are available to provide you with information pertaining to your property, and we look forward to assisting you. We are committed to supporting a culture of respect, inclusiveness, equity, and well-being for our employees and clients by ensuring a safe, professional, and respectful working environment. To foster this commitment, MPAC has zero tolerance for inappropriate behaviour. Learn more.
1340 Pickering Parkway, Suite 101
Pickering ON L1V 0C4
Speak with a local assessor
MPAC has offices across Ontario, which are open to the public. Contact our Customer Contact Centre to schedule an appointment with an assessor who works in your community.
When you arrive, please ring the doorbell and a member of our team will be happy to assist you.
If you visit without an appointment and no one answers, our staff may be out conducting field work in the community.
Head Office
1340 Pickering Parkway, Suite 101
Pickering ON L1V 0C4
