Changing Your Mailing Address

Update your mailing address to ensure you receive any notices we send about your property. As a property owner, you have multiple options to update your mailing address – either online or by mail.

Online with AboutMyProperty

With our free online tool, AboutMyProperty^TM, you can easily update your mailing address and track the status of your request.

Setting up an account is quick and easy. You can manage your property details online in one convenient place, saving you time and hassle. Click here to learn more about the other benefits of AboutMyProperty.

If you need assistance in setting up your account, please call our friendly Customer Contact Centre at 1-866-296-6722 between 8 a.m. and 5 p.m. Monday to Friday.

By mail or email

To request a change of mailing address by mail, you must be the property owner or an authorized representative.

If you are not the property owner, you will need to include a formal letter of authorization from the owner or a Representative Authorization Form.

Here’s the process

1. Send us a letter by mail or email that includes:

The 19-digit roll number or property location indicated on the Property Assessment Notice.
The property owner’s full name.
The new mailing address to which the Property Assessment Notice and any other correspondence from us should be sent.
Your daytime contact phone number and/or the daytime number of your authorized representative.

2. We will process the mailing address change upon receipt.

If we have any questions about your request, we will contact you or your authorized representative at the daytime phone number submitted with the request.

You can submit your request by mail or email through our Contact us page.