Property Inspections

Changes can occur to properties and it’s our job to keep information up-to-date and accurate.

Property inspections are one of the ways we regularly review property details to ensure accurate assessments reflect the current state and condition of a property.

In-person property inspections 

In-person property inspections help us ensure that we have up-to-date information about your property and that its assessment is accurate. We may send a property inspector to your home if:

  • A building permit has been issued by your municipality because your home has been newly built or has undergone renovations/additions.
  • There is a sales review because you recently purchased your residential property.
  • You have submitted a Request for Reconsideration.
  • You have filed an appeal with the Assessment Review Board.
  • We're carrying out a neighbourhood inspection, inspecting all the homes in an area. This happens when:
    • There have been many sales in your area.
    • We haven't inspected the neighbourhood for many years.
    • We have experienced a high number of Requests for Reconsideration or appeals to the Assessment Review Board in the neighbourhood.

What to expect

Before our visit

You may receive a letter in the mail from us indicating that we will be in your community within the next eight weeks to conduct an exterior inspection of your property. Alternatively, you may receive a letter asking you to call us so we can update or verify your property information by phone.

During our visit

When an MPAC property inspector arrives at your property they will:

  • Show an MPAC-issued identification card with an MPAC-branded lanyard.
  • Explain the purpose of their visit.
  • Ask permission to take photographs and measurements of the property, including structure(s), if required.

If you are not available, or someone under the age of 18 is home alone

Our Property Inspectors will leave a door hanger indicating the purpose of our visit and any further action that is required.

If you don’t respond to calls, mail or notices from us, we may have to estimate your property’s details when completing the assessment.

After the property inspection

If there is a change to your property’s assessment or classification, we will mail you a Property Assessment Notice.

If you disagree with your property assessment, or you think there are omissions or corrections required on your Property Assessment Notice, you can file a Request for Reconsideration for our review, free of charge.

Reviewing your property information

By visiting AboutMyProperty you can find:

  • the information we have on file for your property
  • a copy of your Property Assessment Notice(s)

Other ways we collect property data

We regularly collect property data to ensure accurate assessments. Though on-site property inspections are where you’ve most likely seen us, we also collect information through: 

  • land title documents registered at Ontario Land Registry Offices
  • digital imagery
  • building permits and plans obtained from local municipalities
  • discussions and correspondence with property owners
  • data collection questionnaires