Accessibility for Ontarians with Disabilities

The Municipal Property Assessment Corporation (MPAC) is committed to service excellence.

We strive to provide goods and services in a way that respects the dignity and independence of persons with disabilities.

Corporate Policy

MPAC's Accessibility Policy outlines our commitment to meeting the needs of people with disabilities in a timely manner by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disability Act, 2005 (AODA).

Alternate format is available upon request.

Contact Us

We value your feedback. You may contact us through:

Accessibility Feedback Form


1 866 296-6722
1 877 889-6722 TTY

Monday - Friday 8: 00 a.m. to 5:00 p.m.


1340 Pickering Parkway, Suite 101
Pickering ON  L1V 0C4

Visit our local Offices across Ontario

Notice of Temporary Disruption:

As COVID-19 continues to impact communities across Ontario, all MPAC offices are closed.

Our Customer Contact Centre team will be participating in live discussions with our President and CAO. Aside from the times listed below, we continue to be available to take your calls and assist you online – please contact us.

  • Wednesday, May 6 - 2 to 3 p.m.
  • Friday, May 8 - 10 to 11 a.m.

Personal information that is provided in respect to Accessibility services is collected pursuant to the Accessibility for Ontarians with Disabilities Act, 2005, O.Reg.191/11, and will be used for the purpose of responding to Accessibility service feedback for persons with disabilities. Questions regarding this collection may be referred to the Accessibility Coordinator using the contact methods noted above.

If you are interested in more information on accessibility you may review additional information at: