MPAC's strategic plan features four pillars that guide us in delivering on our commitments of accountability, transparency and customer focus:
- Putting our people and culture first by implementing an Equity, Diversity, Inclusion and Anti-Racism policy, and implementing new strategies for workforce and workspace planning and succession.
- Delivering continuous operational excellence through innovation of MPAC’s technologies and processes, and elevated data quality. This will give MPAC the tools we need to deliver on market valuation and value-added insights.
- Elevating the property owner and stakeholder experience by exploring new data insights, expanding value-added services and reaching out to Ontarians to help them understand MPAC and what we have to offer.
- Unlocking opportunities to drive value and additional revenue by exploring commercial opportunities for MPAC technologies, which will reduce MPAC’s reliance on funding from municipalities.