Performance Reports

MPAC is committed to continuing to find ways to showcase our accountability and transparency. This document provides a wealth of statistics on how well we are meeting our goals on areas such as capturing new assessment, the proportion of property assessments that are accepted without going to appeal, customer contact centre satisfaction and many more.

2023 Performance report
Read the 2023 Performance Report.

Past reports

2022 Performance Report
2021 Performance Report

Measures and performance

Click here to view the full inventory of MPAC Performance Measures since 2020.
Measures and performance

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