Vision

Property assessment excellence...Outstanding Service...Trust

Mission

To serve Ontario property taxpayers together with provincial and municipal stakeholders through accurate and timely property assessments and a commitment to service excellence and efficiency.

Values

At MPAC, we value:

  • Service – Openness and transparency in the delivery of public service.
    We treat Ontario’s property taxpayers and our stakeholders with respect by listening, communicating clearly and responding in a timely manner.

  • Teamwork – Every employee’s contribution is valued.
    We work together and recognize the contributions our people bring to the organization.

  • Quality – Confidence and commitment in all that we do
    We take pride in what we do. We are guided by our commitment to quality in our products and services.

  • Innovation – The source of our ideas, the discipline behind our solutions
    We are focused on collaboration and creativity in the development and delivery of our products and services.

  • Professionalism – Expertise through continuous learning
    We are expert in our field. We value on-going learning and development.

  • Accountability – We do what we say we will do
    We are accountable to the people of Ontario and each other.