Vision, Mission, Values


Property assessment excellence...Outstanding Service...Trust


To serve Ontario property taxpayers together with provincial and municipal stakeholders through accurate and timely property assessments and a commitment to service excellence and efficiency.


At MPAC, we value:

  • Service – Openness and transparency in the delivery of public service.
    We treat Ontario’s property taxpayers and our stakeholders with respect by listening, communicating clearly and responding in a timely manner.

  • Teamwork – Every employee’s contribution is valued.
    We work together and recognize the contributions our people bring to the organization.

  • Quality – Confidence and commitment in all that we do
    We take pride in what we do. We are guided by our commitment to quality in our products and services.

  • Innovation – The source of our ideas, the discipline behind our solutions
    We are focused on collaboration and creativity in the development and delivery of our products and services.

  • Professionalism – Expertise through continuous learning
    We are expert in our field. We value on-going learning and development.

  • Accountability – We do what we say we will do
    We are accountable to the people of Ontario and each other.

Note: The applicable law prevails to the extent there is any conflict between this information and the current law. This information is not intended to provide legal advice and should not be relied upon as such.